CompleteTax Partners With Tax Hotline for One-on-One Professional Tax Support During Tax Season And Beyond
Riverwoods & Arlington Heights, ILL. (Vocus) December 3, 2010
Today CompleteTax® and Tax Hotline announced a new partnership, which will provide CompleteTax customers access to tax help and advice from tax professionals by phone, and allows any number of questions over a three-month period. CompleteTax offers online tax preparation and e-filing software for consumers. Tax Hotline provides personal tax assistance.
Now whether online or via phone, customers will always be able to find the tax information and advice they need. While CompleteTax offers several online resources with federal and state income tax information, now with one simple phone call, customers can also receive the personal tax help they may need.
“We recognize that in the course of preparing their tax return, some customers will want to speak directly to a tax professional,” said Gary Lundberg, Product Management Director for CompleteTax. “Our relationship with Tax Hotline allows our customers to have quick access to the expert advice they want – so that they can get all of their tax questions answered, get their taxes done and get on with their lives.”
Whether tax questions come up while customers are preparing their income tax returns or after they file their federal and state taxes, Tax Hotline support provides CompleteTax customers with 90 days of unlimited, personal tax assistance. There is no per-question or per-session charge.
“For what other companies charge for a single question or session, CompleteTax customers enjoy the security of knowing they can have any number of tax questions answered by a tax pro for three months,” Lundberg continued. “For most taxpayers, that covers them for the entire tax return filing season. It’s a great security blanket.”
Tax Hotline is well qualified to answer any CompleteTax customers’ tax questions.
“Over the past 15 years, our highly trained and experienced tax professionals have served more than 1 million customers, providing thorough and dependable answers to tough tax questions,” said Michael Tiritilli, President of Tax Hotline. “CompleteTax customers have the assurance that they can get the advice they need, and if they have more questions, they can call back at no additional charge.”
When CompleteTax launches December 17, taxpayers can go online to prepare their tax returns and access Tax Hotline to receive professional tax help and answers to any federal or state income return questions – from the tax implications of everyday financial matters to what any late-breaking tax law changes may mean to them.
About Tax Hotline
Since 1995, Tax Hotline has provided unlimited year-round access to expert tax advice conveniently and instantly by telephone. Tax Hotline customers enjoy one-on-one consultations with experienced professional tax specialists for business and personal needs, informative tax tips, advice regarding tax law changes and confidential answers. Learn more about Tax Hotline at http://www.taxhotline.net.
About CompleteTax
CompleteTax is the fast, easy and accurate online tax preparation software solution for taxpayers who want the confidence that their taxes are done right and that they’re getting the biggest refund. CompleteTax walks through every step necessary to prepare and file taxes online, including filling out all the right forms. With CompleteTax, taxpayers can either file taxes online (e-file) or print and mail their return. Learn more at CompleteTax.com and connect with us on facebook.com/completetax, twitter.com/completetax and youtube.com/completetax.
CompleteTax online tax preparation and e-filing software for consumers is developed by CCH, a Wolters Kluwer business. CCH (CCHGroup.com) is a leading provider of tax, accounting and audit information, software and services. Wolters Kluwer is a leading global information services and publishing company (http://www.wolterskluwer.com).
Contact:
Mary Jung for CompleteTax, 773-429-0940
Michael Tiritilli for Tax Hotline, 847-463-2923
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